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Today's social housing landlords must be prepared to provide housing management and maintenance services which are in pace with tenants and leaseholders demands and expectations as well as meeting national standards effectively and efficiently. Adams Integra has the experience of designing and developing a wide range of housing solutions from homelessness to estate management and rent arrears to day to day repairs. We can help clients develop improved methods of delivery and bring about real benefits to residents.
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Our Housing Management and Maintenance Services are available to assist clients with:
• Compilation of Strategy, Policy and Procedures (for example Asset Management Strategy, Asbestos Policy, Rent Arrears Procedures)
• Comprehensive Reviews (including Best Value and/or Process Mapping) of the total service or elements within it using KLOEs when appropriate.
• Interim Management: long or short term on a locum or agency basis
• Surveys: Tenants, Staff and Stakeholders
• Surveys: Housing Need
• Training and guidance to staff, members and tenants on all issues relating to the housing management /maintenance service
• Resident participation, including training and organizing tenant and leaseholder conferences
• Practical advice
We can apply these services to the following functions:
• Allocations & Lettings
• Homelessness Reviews
• Resident Involvement
• Estate Management
• Tenancy Management
• Rent Management
• Repairs & Maintenance
• BME/Equal Opportunities
• Supported Housing
• Customer Care
• Complaints
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We have the expertise, skill, knowledge and above all, enthusiasm to help your organization to deliver effective, efficient housing management and maintenance services that meet the requirements of tenants and leaseholders and can meet Audit Commission expectations. Our consultants have worked for local authorities and housing associations and have been involved in best value reviews, pre- Audit Commission inspections, process mapping and senior management as well as helping to secure improvements after poor inspection outcomes. We have thorough experience of the whole housing management and maintenance service, understanding and knowledge of Housing Corporation, ODPM and Audit Commission procedures and practices and experience at all levels of working in partnership with staff, members, tenants, stakeholders and key members of the local community.
We are well versed in ensuring the right organizational structures and methods are applied to your requirements, where appropriate in liaison with the key housing bodies.
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How can you contact us
In the first instance please contact Philip Olver enquiries@adamsintegra.co.uk
Tel 01243 771304 Fax 01243 779951
If you require any further information or would just like an informal chat about our housing management and maintenance services or any of our other services we would be delighted to discuss your situation and requirements with you.
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