Business Processes
Efficiency challenges, mergers, acquisitions, best value, KPIs, KLOEs……the social housing sector is constantly having to change and respond to new initiatives and an ever changing environment. Adams Integra Business Processes services can help you manage effectively within the modern environment.
1. Organisational and Structural Change
Although there is no single best practice organisational structure that can provide the optimum for a Housing Association or for a Local Authority Housing Department, Adams Integra can advise on how organisation redesign can help improve service delivery. Many Registered Social Landlords are considering constitutional and structural partnerships in order to ensure the provision of efficient housing services into the future. These partnerships can take a number of forms, such as mergers or stock transfers. Changing structural status is a major and complex decision. Adams Integra can help with the decision making process by finding partners, or acting as impartial broker.
2. Process Analysis
One of the most efficient ways to identify how to improve performance is to analyse the existing processes involved in the delivery of a service. This can be in a variety of ways (including resource analysis, process mapping and comparing service outputs) so that barriers to high level performance can be identified. Adams Integra can work with your team to review each step in the process, identify problems and opportunities and advise on solutions based on best practice.
3. Best Value
Continually improving services provides extensive and wide-ranging challenges to local authorities and social housing landlords on the delivery of services within the context of the Government's policies. Adams Integra can provide the expertise, skills and knowledge to help your organisation reach its full potential as a best value performer. We undertake comprehensive assessments of all service areas.
4. Change Management
Change Management requires careful planning and sensitive implementation. The main obstacle to successful change is employee resistance at all levels usually because of a lack of awareness about the change, comfort with the current ways and fear of the unknown. Change such as new structures, policies, targets, all create new systems and environments. Adams Integra can help project manage the change by assisting in the preparation of the project plan, organising and facilitating workshops, progress chasing and report production. We have consultants with a substantial range of expertise and experience in social housing and other related areas. We have a reputation for excellent partnership working. Our expertise, skills and knowledge can help your organisation improve business processes to help you deliver better services.
How can you contact us?
In the first instance please contact:
Philip Olver (philipolver@adamsintegra.co.uk)
Tel 01243 771304 , Fax 01243 779951
If you require any further information or would just like an informal chat about Business Processes or any of our other services we would be delighted to discuss your situation and requirements with you.
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